How Effective New Employee Training Can Boost Sales
Customer service is perhaps the most critical and sometimes stressful part of working in a retail establishment. While some people in customer service jobs work remotely, retail store employees experience in-person interactions on a daily basis. For new hires, frustrated and angry customers can induce stress and a fragile lack of self-confidence that results in […]
Fuel Brings Customers to Your C-Store, Food Brings Them Back
For most convenience stores with fuel pumps, gasoline is the number one reason customers pull onto the lot. It’s the anchor product that drives traffic, but it’s rarely the purchase that keeps people coming back day after day. The real opportunity to build loyalty — and profits — is found inside your store, and that […]
