Brand Loyalty vs. Convenience
Brand loyalty is disappearing or maybe it has already slipped away. Not too long ago, many people would make purchases without even considering another option purely based on prior experiences with a company, but this no longer seems to be the case. These relationships seem to be falling apart. Maybe it is in part due […]
Make Your Customers Feel Valued this Holiday Season
Pay special attention to your customers this holiday season; they want to feel valued. This seems like a rather obvious statement. Of course, it is absolutely vital to provide the very highest level of customer service and treat shoppers with kindness, making every effort to satisfy their shopping needs. Yet, perhaps surprisingly, there are many […]
